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Politeness is a character trait that characterizes a person with good manners, good deeds and education. Politeness is usually understood as the ability to communicate respectfully and tactfully with people, the willingness to find a compromise and listen to opposing views. Politeness is considered an expression of good manners and knowledge of etiquette. Because politeness is a cultural phenomenon, what is considered polite in one culture may be considered rude or strange in another. Usually politeness allows people to feel comfortable in each other’s company and avoid tension in relationships. However, differences in the norms of behavior of people from different cultures and subcultures can also lead to the fact that some of those present may feel uncomfortable, ashamed of their manners or even perceive what is happening as aggression.